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Public Foxit help content
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Showing 1105–1116 of 1282 articles
- Foxit Knowledge BaseTroubleshooting
Troubleshooting "xx@xx has already been registered in the system"
Recently, we made changes to enhance security measures, which resulted in the auto-binding feature between Microsoft and Foxit accounts being disabled. Previously, new users invited to use Foxit could log in using the Microsoft button, automatically binding their Microsoft account with the newly created Foxit account. However, following the security update, the auto-binding feature is no longer available, and users receive the warning "xx@xx has already been registered in the system."
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
Troubleshooting Admin Console Errors
This page lists various error conditions that an Admin Console (hereafter; the Console) admin can encounter and suggested steps to resolve them.
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
Troubleshooting Entra ID - Auto Approve App Request Globally
There may be some Entra ID environments that force application requests when users first log into a new product.
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Troubleshooting: username and date/time of a newly added regular dynamic stamp are incorrect.
In Foxit PDF Editor, we provide regular dynamic stamps and they can be found in Comment > Stamp > Dynamic Stamps:
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
Tutorial: Google Workspace Single-Sign-On (SSO) integration
In this tutorial, you'll learn how to integrate Google Workspace with the Foxit Admin Console. With this integration you can:
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
UAC Prompt troubleshooting
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Ultramon's buttons are overlaying Foxit PDF Editor's buttons
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Unable to Login to RMS/AIP
Go to "C:\Users\<USSERNAME>\AppData\Local\Microsoft" once there delete folder "MSIPC"Also, delete the folder "MSIPC" from reg "Computer\HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft"
Updated Oct 8, 2025View source - Foxit Knowledge BaseSecurity & Compliance
Unable to Sign Document Even though Signing Security Permissions Are Allowed
Please refer to linked article on how to check Security Settings of Document: https://kb.foxitsoftware.com/hc/en-us/articles/360040240592-How-to-view-the-security-settings-in-a-document-
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
Unable to Uninstall - "Action only valid for installed software" error
If you receive the following error when trying to uninstall the software "This action is only valid for products that are currently installed" Microsoft recommends doing a repair of the software in question before uninstalling.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Unable to connect to Google Drive within Foxit Editor
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
Update Server Not Loading Software Updates (On-Premises Console)
Issue
Updated Oct 8, 2025View source
