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Public Foxit help content
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Showing 1213–1224 of 1282 articles
- Foxit Knowledge BaseTroubleshooting
Why can't Foxit Reader read Chinese?
First, please install the Voice Engine SpeechSDK51.exe. Then install the Chinese language patch SpeechSDK51LangPack.
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Why can't I move the page up & down by mouse scroll?
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Why can't I open my PDF?
Many factors can prevent a PDF from opening in your browser or on your computer using Foxit PDF Editor or Foxit PDF Reader. Try the suggestions below to troubleshoot the problems.
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Why can't I try PDF EDITOR PRO 13?
You cannot try PDF Editor Pro 13 after installation and are required to purchase the product because the perpetual license version 13 does not offer a trial option.
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
Why can't I use my Office 365 login to activate Foxit PDF Editor
Support for Foxit PDF Editor v11 and v12 has been discontinued as of August 13, 2025. Upgrade to v14 to continue receiving support.
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Why cannot do text markup(such as highlight) and edit the text in some PDF documents?
Support for Foxit PDF Editor v11 and v12 has been discontinued as of August 13, 2025. Upgrade to v14 to continue receiving support.
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Why cannot get file name displaying when open a pdf file, but only file title
Support for Foxit PDF Editor v11 and v12 has been discontinued as of August 13, 2025. Upgrade to v14 to continue receiving support.
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Why cannot insert MP4 video into PDF file？
When you insert MP4 multimedia file into PDF file,you may receive the following error message:
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Why cannot read out pdf file?
First of all, let’s confirm there are text objects in your pdf file by going to View tab in Foxit PDF Editor or Foxit PDF Reader>Text Viewer, if it shows blank under text viewer mode, it means that it is an image-based or scanned pdf file which do not have text objects can be read out. Before you want to read out the PDF file again, please choose to use the OCR feature (Optical Character Recognition)in Foxit PDF Editor to make image-based texts into searchable or editable texts firstly.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Why can’t I Copy Text in the Page?
If you have a problem copying the text from a PDF document, please check the following three things.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Why check mark option not work?
Support for Foxit PDF Editor v11 and v12 has been discontinued as of August 13, 2025. Upgrade to v14 to continue receiving support.
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Why data cannot be saved and only get blank form after saving within browser?
After you filled in a form, and used the Save As command in the Browser (File > Save As) to save it, you will get a blank form file, since the browser won’t support to save the filled-in data. To save the form with filled-in data, use the Save button on the Foxit plugin toolbar.
Updated Oct 8, 2025View source