Knowledge Base

Which tool will be selected by default when open a new PDF file in Foxit Application

For version 9.4 and above

Which tool will be selected by default when tab to another opened PDF file within Foxit Application

For version 9.4 and above

Why Edit Object disappears in the licensed Foxit PDF Editor?

Why Edit Text disappears in the licensed Foxit PDF Editor?

When you find the function Edit Text disappears under the Edit menu in your licensed Foxit PDF Editor,you can go to Help>Foxit Plug-Ins, find and select the plugin Edit Text, and Enable it. After enable, please reopen Foxit PDF Editor to get the function.

Why Foxit reader cannot be launched no matter I double click the Foxit Reader icon or any PDF file?

In rare cases, double-click the Foxit Reader icon or PDF file,Foxit Reader won’t be launched at all. For this situation,please open Task Manager of your system to check whether there are already many Foxit Reader prepossess running in background and choose to end all of those Foxit Reader processes before you cloud reopen Foxit Reader application again.

Why I Purchased One-time License for Foxit PDF Editor/Pro for Teams, but did not Receive the License Key?

If you purchased the one-time license for Foxit PDF Editor/Pro for Teams, you won't receive the license key code. This perpetual license is managed by the Admin Console.

Why I am unable to input latvian language with typewriter tools?

When you are going to write for example š" like this, it will be showing as mark ''?''. This is caused by the Unicode support. Upgrading to most recent version of Foxit PDF Reader will fix the problem.

Why Save As Default option in Foxit PhantomPDF Printer dialog box doesn't stay checked

Why a PDF saved from Office Word cannot be edited?

This issue happens when you convert PDF file from Word via File > Save As option with PDF/A Coompliant option enabled. When a PDF/A compliant document is opened, a bubble message appears at the top right corner of the document area shown as below.

Why a new font type and size that I selected for pop-up note cannot be saved

Description:Since I updated my Foxit PhantomPDF/Foxit Reader to V10, it will not allow me to save a new font size in notes that I pin in the document. In fact, notes that I placed in PDF files with a size of 10 to 12 are all now 9. Additionally, when I change those comments back to 10 or 12 and save the document, it doesn't save the correct font size. When I reopen it, they have returned to the size of 9.

Why button "Update License" is unreachable?

Background: When customers renew licenses/purchase new licenses/... based on Admin Console, they need to open Admin Console Portal >Navigate to Product > Click "Update Licenses" to update the license info. In this case, some of customer feedback that they can not see button "Update Licenses" / Product.

Why can't Foxit PDF Editor/Reader remember the Page Layout Settings in Preferences?

Sometimes, you set Facing as the default display layout, for example, but when you open a particular PDF, it always opens in Single mode.This type of document usually has author settings.