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- Foxit Knowledge BaseHow-to
A few tips for switching tabs between open documents
In general, we control the switching of views between open documents by Ctrl+Tab/Ctrl+Shift+Tab in multi-tab reading. According to the order of documents they appear in the application window, Ctrl + Tab represents right handover, Ctrl + Shift + Tab represents left handover. Since Foxit PhantomPDF V9.5, we have added two new options under General tab in Preference window for controlling how to switch tabs:
Updated Sep 23, 2026View source - Foxit Knowledge BaseHow-to
How To Disable Logging And Debug Mode
You can turn off logging by navigating to File> Preferences> Index as shown below: [Image: You can turn off logging by navigating to File> Preferences> Index as shown below] You can also turn off debugging mode by navigating to File> Preferences> General > Application Startup: [Image: You can also turn off debugging mode by navigating to File> Preferences> General > Application Startup]
Updated Sep 23, 2026View source - Foxit Knowledge BaseTroubleshooting
Troubleshoot "Unable to open embedded Adobe in Microsoft Office"
Some customer reported that when trying to open Adobe embedded object in Office App like Word, the error "The server application, source file, or item cannot be found..." like below picture.
Updated Sep 23, 2026View source - Foxit Knowledge BaseHow-to
How to Disable AI Assistant in Admin Console
How to disable AI Assistant from the admin console
Updated Sep 23, 2026View source - Foxit Knowledge BaseAccount & Licensing
Department Functionality
The Department functionality in Foxit eSign allows you to efficiently manage and organize your users by grouping them into departments. This feature includes creating, editing, and assigning departments to users, streamlining the management of envelope quotas and user roles.
Updated Sep 23, 2026View source - Foxit Knowledge BaseHow-to
Do users have the option to turn off automatic uploads to Foxit Document Service?
For users who only want to open files and not upload them, we provide a preference setting on the open file page that allows them to disable automatic cloud uploading.
Updated Sep 23, 2026View source - Foxit Knowledge BaseInstallation & Deployment
How to disable SSO login for some members in admin console
When the administrator configures the Single Sign-On (SSO) in the Admin Console, all users in that domain will automatically use the configured SSO account to log in to Foxit applications after entering their accounts on the Sign In interface of Foxit PDF Editor.
Updated Sep 23, 2026View source - Foxit Knowledge BaseHow-to
If the user turns off automatic document upload, will certain features be restricted when opening documents?
If the user turns off the auto-upload feature for documents, certain features may be restricted. For example, without auto-upload, The auto-save feature for the files is not available to use., which means that the user would need to manually save changes in order to keep them. Additionally, the "Recent" tab may not display the user's previously opened documents if auto-upload is turned off, and the documents will not be available on other devices if the user is logged in to their account.
Updated Sep 23, 2026View source - Foxit Knowledge BaseHow-to
Federal Information Processing Standard (FIPS Mode)
Support for Foxit PDF Editor v11 and v12 has been discontinued as of August 13, 2025. Upgrade to v14 to continue receiving support.
Updated Sep 23, 2026View source - Foxit Knowledge BaseHow-to
How could I access the "Fill & Sign" feature in Foxit PDF Editor starting from V11.2.0 but lower than version 12.0?
Support for Foxit PDF Editor v11 and v12 has been discontinued as of August 13, 2025. Upgrade to v14 to continue receiving support.
Updated Sep 23, 2026View source - Foxit Knowledge BaseInstallation & Deployment
Using Fiddler Debugging Log Capture Tool
Run the Installer for Fiddler: https://www.telerik.com/fiddler/fiddler-classic
Updated Sep 23, 2026View source - Foxit Knowledge BaseHow-to
Working Mechanism Changes in Customizing Keyboard Shortcuts
Some Foxit PDF Editor users have noticed changes in how keyboard shortcuts are assigned. Previously, users could assign a single key (letter) to a specific tool, such as the letter "S" for Single Page mode and the letter "L" for the Line drawing tool. This could be done without modifier keys like Ctrl, Shift, or Alt. However, recent software updates have restricted this functionality, as demonstrated in the screenshots below:
Updated Sep 23, 2026View source