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- Foxit Knowledge BaseInstallation & Deployment
How to upgrade from PDF Editor Cloud to PDF Editor / PDF Editor Pro?
Currently, we do not have an upgrade path from PDF Editor Cloud to PDF Editor / PDF Editor Pro directly therefore you can cancel the subscription for PDF Editor Cloud and purchase a new subscription for PDF Editor / PDF Editor Pro from directly from the online store at www.foxit.com/shopping.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
I don’t see the option window.
In the ‘Window' menu, check whether ‘Option window' is checked. If not, click on Option Window in the menu to check it. If you still don't see the option window, then go to the program menu and select setting>screen arrangement. A problem can occur when the previous setting is still being used even after you have decreased the screen size.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
I want to keep the original photo from a modified file. What should I do?
The work you have done will be saved until you close the photo. First, click ‘Save As“ to save the modified photo and click Undo to cancel all the modifications and revert to the original photo. Now, click Save As to save the original photo with the original filename.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
I want to promote Foxit PDF Reader, can I get the high resolution Foxit logo from you and put it on my website?
Yes, you're welcome to get the high resolution Foxit logo from the link below:/resource/images/support/HR_FoxitLogo.png
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
I want to promote Foxit Reader,can I get the high resolution Foxit logo from you and put it on my website?
Yes, you're welcome to get the high resolution Foxit logo from the link below:/resource/images/support/HR_FoxitLogo.png
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
In what countries will AI Assistant be available?
Description of what countries can AI Assistant be used in
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Learn More about Upgrading to V13 of Foxit PDF Editor
With the recent introduction of Foxit PDF Editor Version 13, providing relevant information regarding the upgrade process is essential.The following details will guide you in determining the necessary steps to transition to Foxit PDF Editor Version 13.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
List of MD5 Value of Foxit PDF Editor and Foxit PDF Reader Setup Files
This article lists the MD5(Message Digest 5) value for the last two major versions of Foxit PDF Editor and the newest version of Foxit PDF Reader. MD5 could be used to confirm that the downloaded installation file is valid and completed.
Updated Oct 8, 2025View source - Foxit Knowledge BaseAccount & Licensing
List of the common problems with licensing and getting a watermark.
a. License is not applied correctly. Please call UnlockActiveX after the ActiveX component initialized. Please also check if there is spacing in the unlock code that shouldn’t be there.
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
Locating the Server ID (On-Premises Console)
Issue: the AdminConsole hasn't been licensed yet, but the Server ID must be provided before the license is generated.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
ODBC Database connect demo
Support for Foxit PDF Editor v11 and v12 has been discontinued as of August 13, 2025. Upgrade to v14 to continue receiving support.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Release Note for August 2024
We're excited to introduce the new payment field in Foxit eSign templates, available via the web application and API. This enhancement streamlines payment collection in your document workflows.
Updated Oct 8, 2025View source