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- Foxit Knowledge BaseHow-to
Why is a layer printed even when it is unchecked?
When working with layered documents, it’s important to understand the layer properties that influence printing behavior. This guide focuses on the settings available in the Layer Properties section under the Initial State > Print, which can significantly impact how your final printout looks.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Why is it not possible to apply redaction even though the contents to be redacted have already been marked?
Situation:
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Why is it that images I added to PDF files using Foxit Reader cannot show up in some other applications?
In previous versions of Foxit Reader, you could use the Image Annotation tool found under the Home tab to add images. Therefore, images added with Foxit Reader were actually image annotations, not real image objects in the file's content layer.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Why is the Current View option grayed out in the Print Dialog Box?
The option Current View is only available in the Singe Page viewing mode.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Why is the Evernote icon grayed out under Share tab in Foxit Reader ?
Following are several possible reasons that might cause the Evernote icon to be grayed out under Share tab in Foxit Reader:
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Why is the color on the monitor different from the printed color?
The monitor and the printer use different color systems. For professional work, you can use Studio Photo color setting and devices such as Monitor Calibrator and Spectrometer to match the colors on the monitor and the printer. In other cases, to match the colors to a certain degree, you should reset the monitor setting and use the recommended paper and ink for the printer.
Updated Oct 8, 2025View source - Foxit Knowledge BaseAccount & Licensing
Why is the option to purchase additional subscriptions unavailable in my subscription?
Situation:When I try to purchase an additional subscription on www.foxit.com under My Account > Subscription Management > Purchase Additional Subscription, I notice that the "Purchase Additional Subscriptions" button is either grayed out or not provided, preventing me from buying more licenses.
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
Why message "Please install updates according to the tips" appears when clicking on "Help > Check for Updates"
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Why the Settings in Scan dialog are grayed out?
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Why the Windows Explorer PDF preview stops working?
Make sure the following things:
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Why the clickable links don’t work in Foxit PDF Reader?
Make sure you have Hand tool selected before clicking a link. You can find the Hand tool under each menu in Foxit PDF Reader.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Why the option "Insert printed PDFs into previously generated documents, except those created by Foxit PhantomPDF" is missing from Foxit PDF Editor?
Support for Foxit PDF Editor v11 and v12 has been discontinued as of August 13, 2025. Upgrade to v14 to continue receiving support.
Updated Oct 8, 2025View source
