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Public Foxit help content
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- Foxit Knowledge BaseInstallation & Deployment
Result 1
If you're encountering an "activation window is grey" error, please log in to https://account.foxit.com with the account that encountered the error on the browser to see if the login is successful.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Retention Policy
Quick access:
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Right-click option missing in v13.0 an 2023.2 or Foxit addon Trial has expired
There are several customers reporting that in v13 and 2023.2 some right-click options from the File Explorer are missing. This is a known issue, and we will resolve it in v13.1, and v2024.1.Also for some customers the Office Plugin/Addon shows as Trial
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
SCCM Deployments of Foxit PDF Editor
This article guides you through the process of creating an SCCM package to deploy Foxit PDF Editor.
Updated Oct 8, 2025View source - Foxit Knowledge BaseAccount & Licensing
SSO Still Giving "Invalid Account, "Please contact your enterprise administrator" Even Though Email Attribute Is Correct
If you have followed steps in the KB below and issues persist, please follow these steps:
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Scaling the Rendition Server: A Comprehensive Guide
Updated Oct 8, 2025View source - Foxit Knowledge BaseSecurity & Compliance
Section 508 Compliance and VPAT
Updated Oct 8, 2025View source - Foxit Knowledge BaseSecurity & Compliance
Security Settings
Foxit eSign offers a variety of Security Settings options to enhance and ensure the safety and privacy of your documents, sharing, and signing.
Updated Oct 8, 2025View source - Foxit Knowledge BaseSecurity & Compliance
Security Warning Message
After upgrade to version 8, when you are calling up Foxit Reader or Foxit PhantomPDF to open a PDF from an ERP system or from a third-party program, you may keep receiving a security warning message even though you have checked the option “Remember your choice for this application”. This is a known issue that would be addressed in our next upcoming maintenance version (8.0.2). The anticipated action is that the “security warning message” should be suppressed after the option “remember your choic
Updated Oct 8, 2025View source - Foxit Knowledge BaseSecurity & Compliance
Security and Compliance
Explore Foxit Pay's Security and Compliance FAQs to learn how we prioritize protecting your payment transactions and data. From robust encryption to proactive fraud prevention measures, Foxit Pay ensures the security and integrity of your financial transactions. Let's delve into the details and discover how Foxit Pay keeps your payments secure.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Seeing double: How to compare PDFs in Foxit PDF Reader and Foxit PDF Editor
Since they’re different products, Foxit PDF Reader and Foxit PDF Editor can run at the same time. And you can have different PDFs open in each program at the same time. But that’s not the easiest way to compare versions of the same PDF file against each other.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Self Signing
Users can now quickly and easily sign PDFs in a single step by uploading their documents and simply dragging and dropping the signature field with their saved signature automatically. No need to email. This feature replicates esigning the PDF directly.
Updated Oct 8, 2025View source
