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Public Foxit help content
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- Foxit Knowledge BaseHow-to
Can a ConnectedPDF document be converted back to a standard PDF?
Yes, and it's easy. Simply download the Convert cPDF to PDF tool from here and follow its on-screen instructions to complete the conversion.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Can we host Foxit PDF Reader on our web server?
We welcome people to add a link to Foxit PDF PDF Reader (https://www.foxit.com/pdf-reader/) or our homepage (https://www.foxit.com/) on your website, but don't want it to be hosted and downloaded from other sites except ours.
Updated Oct 8, 2025View source - Foxit Knowledge BaseHow-to
Can you copy a snapshot from a different page and put it in another page?
Use Home>Snapshot to select the area to copy, and then de-select the snapshot (
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Cannot Edit Excel Workbook After Exporting
If you are unable to edit your Excel Workbook after Exporting a PDF to Excel with Foxit PDF Editor, follow the steps below.
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Cannot Validate Digital Signature / Signature is Unknown
If you are receiving a message saying "Signature Validity is UNKNOWN" this must be because the Digital ID for that Digital Signature has not been added to the list of Trusted Certificates in Foxit PDF Editor.
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Cannot access background worker
Sometimes the communication between the PDF Compressor service and the worker process PDF_CompServer.exe breaks and the application crash.
Updated Oct 8, 2025View source - Foxit Knowledge BaseTroubleshooting
Cannot create PDF with Foxit Creator Addin for Firefox ,sometimes it sticks in Download Status window and sometimes receives error message
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
Can’t install the kernel-mode print driver
Got an error message "Driver installation Error:Windows can’t install the Foxit PDF Editor Printer Driver kernel-mode print driver..." when install Foxit.
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
Carrying Over PDF Editor Settings To Next Major Version
Support for Foxit PDF Editor v11 and v12 has been discontinued as of August 13, 2025. Upgrade to v14 to continue receiving support.
Updated Oct 8, 2025View source - Foxit Knowledge BaseSecurity & Compliance
Change How Signature Certificate Is Generated
Please note that this can only be done by the account Admin or Super Admin.
Updated Oct 8, 2025View source - Foxit Knowledge BaseInstallation & Deployment
Changing Automatic Updater Settings Using Registry
The following preference for PDF Editor can be change don a per user level using the software as shown below:
Updated Oct 8, 2025View source - Foxit Knowledge BaseSecurity & Compliance
Changing from Self-Signed Certificate to CA-issued SSL Certificate (On-Premises Console)
This article assumes general IT knowledge and is not for the end-user.
Updated Oct 8, 2025View source