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Showing 13–24 of 1282 articles
- Foxit Knowledge BaseInstallation & Deployment
The stand-alone package of Foxit PDF Editor Creator package (PDF Printer) for virtual environment
In a virtual environment like a Citrix server, the Foxit PDF Editor Creator is additionally installed on the Host OS, while the Foxit PDF Editor (excluding the Creator option) is installed on each individual VM. Foxit PDF Editor Creator does not require an individual license, but it cannot function independently. It must operate in an environment where the Foxit PDF Editor has been installed and activated. Here is an article that provides a stand-alone package of Foxit PDF Editor Creator (PDF Pr
Updated Sep 1, 2026View source - Foxit Knowledge BaseInstallation & Deployment
How to Patch Update Foxit PDF Editor/Reader for Mac?
As of version 2023.3, the Mac version of Foxit PDF Editor/Reader now supports minor version updates via patch packages. These patches can be used for all language types of builds (English, Multi-Language, Korean, Japanese, etc.).
Updated Sep 1, 2026View source - Foxit Knowledge BaseInstallation & Deployment
How to Patch Update Foxit PDF Editor/Reader for windows
This article explains how to download and install minor updates for Foxit PDF Editor and Reader on Windows using MSP files. MSP files apply to minor updates (e.g., 14.0.0 to 14.0.1) and cannot be used for major upgrades (e.g., 13.0 to 14.0).
Updated Sep 1, 2026View source - Foxit Knowledge BaseHow-to
Available Foxit Customization Tools for Foxit PDF Editor for Mac
Foxit Customization Wizard tool for Foxit PDF Editor for Mac and Foxit PDF Reader for Mac:
Updated Sep 1, 2026View source - Foxit Knowledge BaseInstallation & Deployment
Available Foxit Customization Wizard Tools for Foxit PDF Editor for Windows version
The Foxit Customization Wizard Tool allows you to customize all aspects of Foxit PDF Editor/Reader. With this tool you can set the software as the default PDF Editor, enable security settings, disable plugins and much more.
Updated Sep 1, 2026View source - Foxit Knowledge BaseInstallation & Deployment
Available language MST files
To obtain the ZIP package that contains the MST language files for the MSI installer of the multilingual versions of Foxit PDF Editor and Foxit PDF Reader, please download them from the following links accordingly.
Updated Sep 1, 2026View source - Foxit Knowledge BaseHow-to
How to Create a new Document by uploading a PDF
All the steps below assume you are logged in with an active account on Foxit Sign .
Updated Aug 31, 2026View source - Foxit Knowledge BaseAccount & Licensing
How to Find My Order Information, Invoice, Software Download Link, Activation Record and deactivate license through Foxit My Account?
Support for Foxit PDF Editor v11 and v12 has been discontinued as of August 13, 2025. Upgrade to v14 to continue receiving support.
Updated Aug 31, 2026View source - Foxit Knowledge BaseAccount & Licensing
How to Cancel Your Foxit PDF Editor Subscription Auto-Renewal
If you no longer wish to continue your Foxit PDF Editor subscription, you can cancel it at any time through your Foxit account. Follow the steps below to turn off auto-renewal and avoid future charges.
Updated Aug 27, 2026View source - Foxit Knowledge BaseHow-to
Do not receive email from Foxit
If you encounter a problem of not receiving email from Foxit (example: when trying reset password or after placing order), please try to add the following email addresses to your E-mail Contacts:
Updated Aug 27, 2026View source - Foxit Knowledge BaseInstallation & Deployment
Okta SSO/SAML and Manual User Sync
Okta SSO/SAML and Manual User Sync
Updated Aug 26, 2026View source - Foxit Knowledge BaseAccount & Licensing
Okta SSO/SAML and Automatic License Provisioning
Okta SSO/SAML and Automatic License Provisioning
Updated Aug 26, 2026View source
