Knowledge Base

Manually Creating an Invite Link

In situations where clients are not receiving an invite from their Super Admin in their mailbox, the Super Admin can use the following work around:

"Your PDF Editor license has been revoked by your organization's administrator"

The article explains how to kick-off troubleshooting when meeting error "Your PDF Editor license has been revoked by your organization's administrator, please contact them for a new license".

1 Differentiating Updater Settings

Regarding File -> Preferences -> Updater settings:

1. Add Relying Party Trust

This article explains how to configure Microsoft's Active Directory Federation Services Single-Sign-On (SSO) with the Foxit Admin Console so that users activate our solutions (Foxit PDF Editor, Foxit Sign... etc.) using your organizations SSO.

1. Enable "Debug Mode" and get log files (glog folder)

Support for Foxit PDF Editor v11 and v12 has been discontinued as of August 13, 2025. Upgrade to v14 to continue receiving support.

1. PDF file only contains one page.

The "Delete" or "Insert" option may be greyed out when trying to delete a page for the following several reasons:

1.SAML Configuration

3 Ways eSignatures Help Companies Thrive

For nearly 2 years, the Covid-19 pandemic has caused massive disruptions worldwide and impacted just about every industry. IT decision makers in regulated industries such financial services have had the daunting task of reviewing their technology stack and assess how to navigate their company around this restrictive new environment. One technology that provided a much-needed boost in business continuity is eSignatures. The technology allowed companies to complete transactions with strict regard

8 Reasons to switch from TIFF to PDF

In 2020, it’s critical for IT managers and CIOs to push their organizations to utilize PDF – a format that is already widely regarded as the standard for optimal document access, emailing, sharing and compliant long-term storage.

A DEP exploit message from the anti-virus software when sign into Foxit eSign within Foxit PDF Editor

Support for Foxit PDF Editor v11 and v12 has been discontinued as of August13, 2025. Upgrade to v14 to continue receiving support.

A few tips for switching tabs between open documents

In general, we control the switching of views between open documents by Ctrl+Tab/Ctrl+Shift+Tab in multi-tab reading. According to the order of documents they appear in the application window, Ctrl + Tab represents right handover, Ctrl + Shift + Tab represents left handover. Since Foxit PhantomPDF V9.5, we have added two new options under General tab in Preference window for controlling how to switch tabs:

AI Assistant Requirements

What are the specific requirements to use Foxit AI Assistant ?